Alcove Technologies is a leading provider of Knowledge Process Outsourcing (KPO) services with lots of experience in serving our clients across the globe. Alcove is globally recognized and respected for its capabilities and experience in providing outsourcing services related to Market Research, Customer Interaction Services and Transaction Processing.
Alcove is a preferred service provider to leading companies in Market Research, Telecom, Banking, Insurance, Healthcare, Automotive, Consumer Goods and Retail industry sectors.
Alcove specializes in providing Market Research, Business Research, Customer Satisfaction Measurement, Mystery Shopping, Customer Support, Helpdesk, Order Processing, Quality Monitoring and Audit, Financial Transaction Processing and platform based outsourcing solutions to clients. Alcove has been the recipient of several international accolades and awards by industry associations as well as clients for performance and service excellence.
Why Alcove Technologies?
- Alcove Technologies approaches in providing services by meticulously planning the workflow and support systems
- Setting the right benchmarks for quality and delivery
- Using technology as a backbone to provide faster, better and cost-effective services to clients
Benefits of KPO
Standardized technical education is widely available to all in the developing countries especially in India. This skilled and trained manpower is accessible at very low cost as well. It, therefore, is always a wise decision and makes sense to utilize such services. Outsourcing of activities to KPO companies can provide the following benefits, Valuable cost savings that can be utilized elsewhere.
- Trained professionals at work.
- Standard operational efficiency.
- Increase in profits.
- Savings in time and management energy for maintaining in house services.
- Option to recruit a larger work force without raising costs.
For further information or a service requirement/price quote, please contact us